Resonate Health, a revolutionary start-up with a holistic approach to hearing health, has marked their entrance into the New Zealand market by quickly becoming a significant disruptor within the healthcare industry.
With a customer-centric model, Resonate leverages technology and transparency to help people experience markers of age with grace in what is otherwise a typically a rigid, complicated, and bureaucratic process. Their approach is not only shaking up the hearing care industry, but bringing healthy ageing to more people in a simple and highly effective way.
Details
As is true with any start-up, Resonate was experiencing a host of challenges. We identified that the lion’s share of issues were critical customer problems requiring multifaceted solutions that integrated Resonate’s business, brand, tech, and service sectors.
Implementing solutions in such a dynamic way would ensure the team could navigate future issues and while simplifying and enhancing their customer experience. Ultimately, for this to work, we knew it was imperative to build a strong culture focused on learning, evolving, and moving fast to deliver a unique and customer-centric resolution.
Resonate contributed a brilliant concept which required N4’s expertise to bring it to fruition. Our role was diverse, always evolving, and completely integrated to help take their idea to market. From strategic thinking sessions, to design guidance, development, and creating all digital and marketing elements, our support was 360°.
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“N4 has been a great digital partner in helping take Resonate from just a concept all the way to helping real people. They have contributed in a number of critical aspects to help make the Resonate business something special. An extremely flexible and agile team to work with.”
James Whittaker
CEO & Founder, Resonate Health
, N4
“Resonate is the dream team. Working alongside the experts in healthcare and having the autonomy to help steer aspects of the overall digital delivery has been great. The vision and the result to date on what Resonate are delivering is world class.”
Elliot Maher
Elliot Maher
Founder / Strategist
, N4
“Working with the Resonate team has been an extremely rewarding experience. We got to conceptualise and deliver an entire end-to-end client and customer facing bookings dashboard to allow for speed, security and flexibility into the future.”
Andrew Jackson
Andrew Jackson
Head of Engineering
, N4
